Section 11: Citrix Virtual Apps and Desktops Basic Security Considerations
11.01
Objective: Determine how to configure basic network security for Virtual Apps and Desktops components.
Source: Transport Layer Security (TLS)
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/secure/tls.html#communication-between-controller-and-vda
Source: Secure your StoreFront deployment
https://docs.citrix.com/en-us/storefront/current-release/secure.html#certificates-in-storefront
Source: Secure your StoreFront deployment
https://docs.citrix.com/en-us/storefront/current-release/secure.html#change-storefront-server-base-url-from-http-to-https
11.02
Objective: Determine how to enable XML Service Trust for certain authentication types.
Source: Configuring Single Sign-on on a new Citrix Receiver for Windows setup
https://support.citrix.com/article/CTX133982
11.03
Objective: Determine how to secure remote access using Citrix Gateway and the Secure Ticket Authority.
Source: Integrate Citrix Gateway with StoreFront
https://docs.citrix.com/en-us/citrix-gateway/12-1/integrate-with-storefront.html
Source: Add a Citrix Gateway connection
https://docs.citrix.com/en-us/storefront/current-release/integrate-with-citrix-gateway-and-citrix-adc/add-citrix-gateway.html
Source: Secure your StoreFront deployment
https://docs.citrix.com/en-us/storefront/current-release/secure.html#certificates-in-storefront
Source: Secure your StoreFront deployment
https://docs.citrix.com/en-us/storefront/current-release/secure.html#change-storefront-server-base-url-from-http-to-https
Section 12: Monitoring the Site
12.01
Objective: Determine how to monitor user sessions based on given requirements.
Source: Troubleshoot applications
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/director/troubleshooting-applications.html#real-time-application-monitoring
Source: HDX Insight
https://docs.citrix.com/en-us/citrix-application-delivery-management-service/analytics/hdx-insight.html#identifying-the-root-cause-of-slow-performance-issues
12.02
Objective: Determine how to analyze published apps in a given environment.
Source: Application probing
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/troubleshoot-deployments/applications/app-probing.html#configure-application-probing
Source: Monitoring policy settings
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/virtual-delivery-agent-policy-settings/monitoring-policy-settings.html#policies-for-application-failure-monitoring
Source: How to use Director to troubleshoot application launch errors
https://support.citrix.com/article/CTX223927
Source: Monitoring policy settings
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/virtual-delivery-agent-policy-settings/monitoring-policy-settings.html#policies-for-process-and-resource-monitoring
12.03
Objective: Determine how to monitor machines that are running the Virtual Delivery Agent (VDA) based on a scenario.
Source: Troubleshoot machines
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/troubleshoot-deployments/machines.html
Source: Troubleshoot machines
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/troubleshoot-deployments/machines.html#machine-based-historical-resource-utilization
12.04
Objective: Determine what to monitor within a Site to find the root cause of a common issue.
Source: Monitor historical trends across a Site
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/site-analytics/trends.html#available-trends
Source: Troubleshoot machines
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/troubleshoot-deployments/machines.html
12.05
Objective: Determine how to configure alerts and notifications based on a scenario.
Source: Alerts and notifications
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/site-analytics/alerts-notifications.html#create-alerts-policies
Source: Alerts and notifications
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/site-analytics/alerts-notifications.html#configure-scom-alerts-integration
12.06
Objective: Determine how to use Citrix ADM to optimize monitoring through Citrix Director.
Source: Integrate Citrix ADM with Citrix Director
https://docs.citrix.com/en-us/citrix-application-delivery-management-software/13/deploy/integrate-netscaler-mas-with-drector.html
Source: Configure network analysis
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/install-and-configure/hdx-insight.html
Section 13: Supporting and Troubleshooting Citrix Virtual Apps and Desktops
13.01
Objective: Determine the proper tool to use to troubleshoot a given issue
Source: VDA Cleanup Utility
https://support.citrix.com/article/CTX209255
Source: How to Collect a Citrix Diagnostic Facility (CDF) Trace at System Startup
https://support.citrix.com/article/CTX127131
Source: CDFControl
https://support.citrix.com/article/CTX111961
Source: Process Monitor v3.53
https://docs.microsoft.com/en-us/sysinternals/downloads/procmon#introduction
Source: Citrix Health Assistant - Troubleshoot VDA Registration and Session Launch
https://support.citrix.com/article/CTX207624
13.02
Objective: Identify ways to proactively support common tasks in an environment.
Source: Monitor
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/citrix-vdi-best-practices/monitor.html#process-2-operations
Source: Compare, prioritize, model, and troubleshoot policies
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/policies-compare-model.html#compare-policies-and-templates
Section 14: Migrating to Citrix Cloud
14.01
Objective: Determine how to migrate policies and catalogs in a given environment.
Source: Citrix Provisioning managed by Citrix Cloud
https://docs.citrix.com/en-us/provisioning/current-release/configure/cloud-connector.html#on-premises-versus-citrix-cloud-deployments
14.02
Objective: Determine how to deploy or maintain Citrix Cloud Connector.
Source: Automating the Cloud Connector Installation
https://www.citrix.com/blogs/2017/03/15/automating-the-cloud-connector-installation/
Source: Cloud Connector Proxy and Firewall Configuration
https://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-resource-locations/citrix-cloud-connector/proxy-firewall-configuration.html#services-at-runtime
Source: Netsh Commands for Windows Hypertext Transfer Protocol (WINHTTP)
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc731131(v=ws.10)#import-proxy
14.03
Objective: Determine how to configure Virtual Apps and Desktops with an on-premises resource location.
Source: Citrix Virtual Apps and Desktops service
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops-service.html#components-in-resource-locations
Source: Local Host Cache
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops-service/manage-deployment/local-host-cache.html
14.04
Objective: Determine the migration process to use for a given scenario.
Source: Connecting Session Manager to On-Premises XenApp and XenDesktop Deployments
https://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-labs/session-manager/on-premises-session-manager.html#getting-started
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