Please check for your question in the FAQ before contacting us:

I purchased a practice exam from you. Why haven't I received the email with the link to access my product?

Do your practice exams contain the the same questions from the real exam?

I no longer need my membership. How do I cancel?

I need to update my credit card information. How do I do that?

Do your practice exams contain the interactive simulation questions from the real exam?

Please note: If you are waiting on a reply from us, please check your Junk and Spam folders. Also, please whitelist Citrixxperience.com in your email settings to ensure replies are delivered to your Inbox. Thank you.

If you have a question or comment, please fill out and submit the form below.

Welcome. Send a comment or question.

* indicates required field

I purchased a practice exam from you. Why haven't I received the email with the link to access my product?

Please check your Junk and Spam folders. Also, please whitelist Citrixxperience.com in your email settings to ensure emails from us are delivered to your Inbox.

Do your practice exams contain the same questions from the real exam?

The short answer is "No." Emails might not be responded to from anyone who thought they were purchasing the real questions. Also, no refunds. Please email training@citrix.com if you have any questions about the validity of Citrixxperience.com practice exams. I will be happy to contact Citrix for you if you are looking for the real questions.

Please browse to this post for a bit more detail.

I no longer need my membership. How do I cancel?

Make sure you are logged in with the correct account that you want to cancel and browse to the Cancel Membership page.

I need to update my credit card information. How do I do that?

To update your credit card, please make sure you are logged in and browse to: Update Billing.

Do your practice exams contain the interactive simulation questions from the real exam?

No, our practice exams do not include interactive simulation questions from the real exam.