Section 6: Managing The User Experience
6.01
Objective: Determine how to configure Citrix policies based on a scenario.
Source: Work with policies
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/policies-processes.html#policy-processing-order-and-precedence
Source: Compare, prioritize, model, and troubleshoot policies
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/policies/policies-compare-model.html#determine-which-policies-apply-to-a-connection
Source: Compare, prioritize, model, and troubleshoot policies
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/policies-compare-model.html#compare-policies-and-templates
6.02
Objective: Determine the appropriate policy priority based on a scenario
Source: Compare, prioritize, model, and troubleshoot policies
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/policies-compare-model.html#prioritize-policies
6.03
Objective: Determine the appropriate user experience settings to configure to achieve a specific outcome.
Source: Auto client reconnect policy settings
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/ica-policy-settings/auto-client-reconnect-policy-settings.html#auto-client-reconnect
Source: Session reliability policy settings
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/ica-policy-settings/session-reliability-policy-settings.html#session-reliability-connections
Source: Load management policy settings
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/1912-ltsr/policies/reference/load-management-policy-settings.html
Source: Keep alive policy settings
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/1912-ltsr/policies/reference/ica-policy-settings/keep-alive-policy-settings.html#ica-keep-alives
Section 7: Published App and Desktop Presentation and Management
7.01
Objective: Determine which application specific properties to use in Delivery Groups based on a scenario.
Source: Citrix Receiver for Windows 4.12
https://docs.citrix.com/en-us/receiver/windows/current-release/citrix-receiver-for-windows-4.12.pdf
Source: Manage Deliver Group
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/install-configure/delivery-groups-manage.html#sessions
Source: Applications
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/manage-deployment/applications-manage.html#change-application-properties
7.02
Objective: Determine how to optimize Server OS published applications for a given environment.
Source: Reducing application launch time
https://docs.citrix.com/en-us/receiver/windows/current-release/optimize/session-prelaunch.html
Source: Manage Delivery Groups
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/install-configure/delivery-groups-manage.html#sessions
Source: Create Application Groups
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/install-configure/application-groups-create.html#session-sharing-with-application-groups
7.03
Objective: Determine how to present applications to users based on a scenario.
Source: How to display the Featured apps group under the "Category" view than the "All" view on storefront website
https://support.citrix.com/article/CTX217236
Source: Install and Uninstall
https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/install.html#using-command-line-parameters
Source: Create and manage featured apps
https://docs.citrix.com/en-us/storefront/current-release/manage-citrix-receiver-for-web-site/manage-app-groups.html
Source: Configure
https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/configure.html#application-delivery
Section 8: Managing Printing for User Sessions
8.01
Objective: Determine the appropriate printer mapping for a given environment.
Source: Client printers policy settings
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/ica-policy-settings/printing-policy-settings/client-printers-policy-settings.html#auto-create-client-printers
Source: Print
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/printing.html#print-job-routing
Source: Maintain the printing environment
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/printing/printing-maintain-environment.html#optimize-printing-performance
Source: Printing policy settings
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/ica-policy-settings/printing-policy-settings.html#session-printers
8.02
Objective: Identify appropriate printer drivers based on a scenario.
Source: Printing configuration example
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/printing/printing-configuration-example.html#auto-created-client-printers-and-citrix-universal-printer-driver
Source: Printing configuration example
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/printing/printing-configuration-example.html#citrix-universal-print-server
Source: Printing configuration example
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/printing/printing-configuration-example.html#auto-created-client-printers-and-citrix-universal-printer-driver-1
8.03
Objective: Identify the printing requirements for a given environment.
Source: Client printers policy settings
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/ica-policy-settings/printing-policy-settings/client-printers-policy-settings.html#printer-properties-retention
Source: Best practices, security considerations, and default operations
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/printing/printing-best-practices.html#security-considerations
Section 9: Citrix Profile Management
9.01
Objective: Determine how to configure Citrix Profile Management
Source: Profile Management policy descriptions and defaults
https://docs.citrix.com/en-us/profile-management/current-release/policies/descriptions-and-defaults.html#profile-managementprofile-handling
Source: Citrix Profile Management 5.5 & 5.6 Updates
https://www.citrix.com/blogs/2016/12/20/citrix-profile-management-5-5-5-6-updates/
Source: Citrix Profile Management Settings
https://docs.citrix.com/en-us/workspace-environment-management/current-release/user-interface-description/policies-and-profiles/citrix-upm-settings.html#registry
Source: Profile Management policy descriptions and defaults
https://docs.citrix.com/en-us/profile-management/current-release/policies/descriptions-and-defaults.html#profile-management
Section 10: Managing the XenApp/XenDesktop Site
10.01
Objective: Determine how to delegate permissions to other administrators.
Source: Delegated Administration
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops-service/manage-deployment/delegated-administration.html#configure-custom-access-for-an-administrator
Source: Delegated Administration
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/secure/delegated-administration.html#create-and-manage-roles
Source: Delegated Administration
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/secure/delegated-administration.html#create-and-manage-administrators
10.02
Objective: Determine how to use PowerShell to query information in the Site.
Source: XenApp and XenDesktop 7.18 SDK
https://developer-docs.citrix.com/projects/delivery-controller-sdk/en/latest/
Source: Get-BrokerSite
https://citrix.github.io/delivery-controller-sdk/Broker/Get-BrokerSite/
10.03
Objective: Determine the appropriate power management decisions for a given environment.
Source: New-Brokerrebootschedulev2
https://developer-docs.citrix.com/projects/citrix-virtual-apps-desktops-sdk/en/latest/Broker/New-BrokerRebootScheduleV2/
Source: Manage Delivery Groups
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/install-configure/delivery-groups-manage.html#power-manage-machines-in-a-delivery-group