1Y0-201 Exam Resource Guide Section 4

Section 1, Section 2Section 3

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1Y0-201 Managing XenDesktop 7.6 Solutions Resource Guide

Section 4: Troubleshooting Citrix XenDesktop 7.6 Solutions

4.01

Task Description: Troubleshoot Delivery Controller

Source: Troubleshooting Virtual Desktop Agent Registration with Controllers in XenDesktop
http://support.citrix.com/article/CTX126992

Source: Cannot Join a New Delivery Controller Server to an Existing Farm
http://support.citrix.com/article/CTX200077

4.02

Task Description: Troubleshoot Virtual Delivery Agent

Source: How to Enable the Logging Process in XenDesktop
http://support.citrix.com/article/CTX117452

Source: Virtual Delivery Agent Registration Troubleshooting
http://support.citrix.com/article/CTX136668

Source: eDocs > XenApp and XenDesktop > XenApp 7.6 and XenDesktop 7.6 > Technical overview > Concepts and components
http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-core-concepts.html

4.03

Task Description: Troubleshoot licensing issues

Source: How to reset the password on the License Administration Console
http://support.citrix.com/article/CTX200163

Source: FAQ: XenApp and XenDesktop 7.x Licensing
http://support.citrix.com/article/CTX128013

4.04

Task Description: Troubleshoot common printing issues

Source: eDocs > XenApp and XenDesktop > XenApp 7.6 and XenDesktop 7.6 > New in XenApp 7.6 and XenDesktop 7.6 > Known issues in XenApp 7.6 and XenDesktop 7.6
http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-xaxd76-knownissues.html

Source: Mac Client Printer Mapping Fix for Windows 8/8.1 and Windows Server 2012/2012R2
http://support.citrix.com/article/CTX139020

Source: Printers Enter Offline State while Using Citrix Universal Print Server 1.1
http://support.citrix.com/article/CTX138855

4.05

Source: How to Enable Remote Assistance for Citrix Director
http://support.citrix.com/article/CTX127388

Source: Error: "Cannot complete your request" in StoreFront
http://support.citrix.com/article/CTX133904

Source: Black or Blue Screen When Connecting to Published Desktop
http://support.citrix.com/article/CTX135782

4.06

Task Description: Troubleshoot Citrix policies

Source: Citrix Policy Reporter - RSOP CtxCseUtil Tool
http://support.citrix.com/article/CTX138533

Source: XenApp and XenDesktop > XenApp 7.6 and XenDesktop 7.6 > Policies > Compare, prioritize, model, and troubleshoot policies
http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-policies-prioritize-model.html

Source: Image
https://citrixxperience.com/content/wp-content/uploads/2013/11/assign-to-all-objects-in-site.jpg

4.07

Task Description: Troubleshoot issues with application performance

Source: Slow or Timeout of Published or Streamed Application Launch Process
http://support.citrix.com/article/CTX126673

Source: eDocs > XenApp and XenDesktop > XenApp 7.6 and XenDesktop 7.6 > Monitoring > Director > Troubleshoot user issues > Resolve application failure
http://support.citrix.com/proddocs/topic/xendesktop-7/cds-help-app-failure.html

4.08

Task Description: Troubleshoot XenServer issues

Source: eDocs > XenApp and XenDesktop > XenApp 7.6 and XenDesktop 7.6 > Connections and resources
http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-connections.html

Source: Citrix XenServer 6.0 Administrator’s Guide
http://docs.VMd.citrix.com/XenServer/6.0.0/1.0/en_gb/reference.html#networking-standalone_host_changing_network_config

4.09

Task Description: Troubleshoot Provisioning Services related issues

Source: eDocs > Technologies > Provisioning Services Provisioning Services 7.x > Provisioning Services Administration > Managing Provisioning Servers > Provisioning Server Properties
http://support.citrix.com/proddocs/topic/provisioning-7/pvs-server-properties.html

Source: PVS Console Crashes while using XenDesktop Setup Wizard
http://support.citrix.com/article/CTX200253

Source: PVS Secrets (Part 3) – Ports & Threads
http://blogs.citrix.com/2011/07/11/pvs-secrets-part-3-ports-threads

4.10

Task Description: Troubleshoot Personal vDisk failures

Source: How to Change Personal vDisk Drive Letters in XenDesktop
http://support.citrix.com/article/CTX131432

Source: FAQ: Personal vDisk in XenDesktop
http://support.citrix.com/article/CTX131553

Source: How to Collect Personal vDisk (PvD) Logs
http://support.citrix.com/article/CTX139288

Source: Citrix Scout
http://support.citrix.com/article/CTX130147

4.11

Task Description: Troubleshoot Machine Creation Services

Source: about_AcctADIdentityServiceSnapin
http://support.citrix.com/static/kc/CTX127254/help/about_AcctADIdentityServiceSnapin.html

Source: Fixing Tainted AD Accounts in XenDesktop 5
http://blogs.citrix.com/2012/01/16/fixing-tainted-ad-accounts-in-xendesktop-5

Source: XenDesktop MCS vs View Composer
http://blogs.citrix.com/2014/03/10/xendesktop-mcs-vs-view-composer/

Source: Citrix Discussions > Support Forums > Products > XenDesktop > XenDesktop 7.x > Linked clone MCS VM snapshot sizing?
http://discussions.citrix.com/topic/350635-linked-clone-mcs-vm-snapshot-sizing/

4.12

Task Description: Troubleshoot StoreFront issues

Source: Application Launch Fails with “Cannot Start App” or “An Error Occurred While Making the Requested Connection”
http://support.citrix.com/article/CTX139238

Source: eDocs > Technologies > StoreFront > StoreFront 2.6 > Manage > Create and configure the authentication service
http://support.citrix.com/proddocs/topic/dws-storefront-26/dws-configure-auth-service.html

4.13

Task Description: Troubleshoot Receiver issues

Source: How to Redirect USB Devices in XenDesktop
http://support.citrix.com/article/CTX129558

Source: Error: Cannot Process Provisioning File
http://support.citrix.com/article/CTX132169

4.14

Task Description: Troubleshoot user profile issues

Source: How to Troubleshoot Slow Logons on XenApp
http://support.citrix.com/article/CTX101705

Source: eDocs > Technologies > Profile Management > Profile Management 5.x > Troubleshoot > Troubleshooting Common Issues
http://support.citrix.com/proddocs/topic/user-profile-manager-5-x/upm-troubleshoot-specifics.html

4.15

Task Description: Troubleshoot issues related to NetScaler Gateway

Source: Error: "Cannot complete your request" in StoreFront
http://support.citrix.com/article/CTX133904

Source: Secure Ticket Authority (STA) Status is Marked as DOWN for NetScaler Gateway Virtual Server
http://support.citrix.com/article/CTX132334

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