1Y0-A20 Citrix XenApp 6.5 Administration Resource Guide
Section 1: Understanding the Citrix Architecture
1.1
Objective: Given stated requirements, determine how to create and elect a dedicated controller
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Install and Configure > Preparing to Install and Configure XenApp > Before Configuring XenApp
http://support.citrix.com/proddocs/topic/xenapp65-install/ps-config-prep.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms > Managing Farm Infrastructure > To configure zones and backup data collectors
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-console-zones-config-v2.html
1.2
Objective: Determine which type of data store to use to meet given requirements and/or how to install it
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Plan > Planning Server Functions > Planning the XenApp Data Store
http://support.citrix.com/proddocs/topic/xenapp65-planning/ps-planning-datastore-intro-v2.html
1.3
Objective: Determine the appropriate service(s) to enable, protocol(s) and/or port number(s) to use, given a description of an environment.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Managing Session Environments and Connections > Defining User Environments in XenApp > Maintaining Session Activity > Configuring Session Reliability
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-sessions-sess-rel-v2.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Securing Server Farms > Securing Network Communications > Configuring TCP Ports
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-securing-cfg-tcp-ports.html
Source: Case Study: SSL Relay with Session Reliability
http://support.citrix.com/article/CTX128705
Source: Technologies > Licensing Your Product > Citrix Licensing 11.9 > Get Started > Installing Licensing Components
http://support.citrix.com/proddocs/topic/licensing-119/lic-install.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Securing Server Farms > XenApp Service Account Privileges
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-services-overview.html
Source: Explaining ICA Session Reliability, Common Gateway Protocol, on TCP Port 2598
http://support.citrix.com/article/CTX104147
Source: Event Log Error: An error occurred when processing incoming CGP downstream data
http://support.citrix.com/article/CTX114680
Source: Technologies > Licensing Your Product > Citrix Licensing 11.6.1 > Using the License Administration Console > Change Port Numbers
http://support.citrix.com/proddocs/topic/licensing-1161/lic-lmadmin-ports-change.html
1.4
Objective: Determine why to configure Worker Groups
Source: Advanced Farm Administration with XenApp Worker Groups, Pages 3 and 4
http://support.citrix.com/article/CTX124481
1.5
Objective: Given a description of WI architecture in a specific environment, determine why the WI(s) are located where they are or why they should be placed in a specific location
Source: XenApp > XenApp 6.5 Security Standards and Deployment Scenarios > Deployment Samples > Sample C – Using Secure Gateway (Double-Hop)
http://support.citrix.com/proddocs/topic/xenapp65-sec/ps-sec-sample-c-sg-double-hop-xa6.html
Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Secure Gateway > Planning a Secure Gateway Deployment > Deploying the Secure Gateway in a Single-Hop DMZ
http://support.citrix.com/proddocs/topic/xenapp6-w2k8-securegateway/sg-singlehop-deployments-v2.html
Section 2: Licensing and Installing XenApp
2.1
Objective: Based on an environment that is using the XA role manager for installation, determine how to complete the installation to meet the needs of the environment (what needs to be installed where).
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Install and Configure > Installing XenApp Using the Wizard-Based Server Role Manager
http://support.citrix.com/proddocs/topic/xenapp65-install/ps-install-wizard.html
Source: Technologies > Single Sign-on
http://support.citrix.com/proddocs/topic/technologies/pm-library-wrapper.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > SmartAuditor
http://support.citrix.com/proddocs/topic/xenapp65-w2k8/ps-sa-library-wrapper-v2.html
2.2
Objective: Determine when to make a server a controller or a worker to meet stated requirements.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Plan > Planning Server Functions > Planning for Data Collectors
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Plan > Planning Server Functions > Designing Zones for a XenApp Deployment
http://support.citrix.com/proddocs/topic/xenapp65-planning/ps-planning-zones-wans-v2.html
Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Installing and Configuring XenApp > Preparing to Install and Configure XenApp
http://support.citrix.com/proddocs/topic/xenapp6-w2k8-install/ps-install-config-prep.html
2.3
Objective: Determine (where to go and) how to license your XenApp farm.
Source: Technologies > Licensing Your Product > Citrix Licensing 11.9 > Get Started > Obtaining Your License Files
Section 3: Configuring XenApp Sessions
3.1
Objective: Determine when to configure HDX/Speedscreen technologies based on a given scenario.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Enhancing the User Experience With HDX > Configuring HDX MediaStream Flash Redirection
http://support.citrix.com/proddocs/topic/xenapp65-admin/hd-flash-wrapper-ad.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Enhancing the User Experience With HDX > Increasing 2D and 3D Application Scalability and Performance
http://support.citrix.com/proddocs/topic/xenapp65-admin/hd-hardware-acceleration.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Managing Session Environments and Connections > Optimizing User Sessions for XenApp > Optimizing Mouse and Keyboard Responsiveness
3.2
Objective: Based on stated requirements, determine how client side or server side Flash rendering will work.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Enhancing the User Experience With HDX > Configuring HDX MediaStream Flash Redirection
http://support.citrix.com/proddocs/topic/xenapp65-admin/hd-flash-wrapper-ad.html
3.3
Objective: Based on the requirements of an environment, determine which plug-ins should be implemented on endpoint devices.
Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Application Streaming > Managing the Offline Plug-in > Citrix Offline Plug-in Overview
Source: Receiver and Plug-ins > Self-service Plug-in
http://support.citrix.com/proddocs/topic/receiver/receivers-daz-wrapper-all-versions.html
Source: Receiver and Plug-ins > Receiver for Windows > Citrix Receiver for Windows 3.0 > Get Started > Citrix Receiver for Windows Overview
http://support.citrix.com/proddocs/topic/receiver-30-windows/ica-receiver-overview.html
3.4
Objective: Based on stated requirements, determine which deployment option (managed/unmanaged) should be used to roll out a specific client plug-in.
Source: Receiver and Plug-ins > Merchandising Server
http://support.citrix.com/proddocs/topic/technologies/receivers-merchandising-wrapper.html
Source: Receiver and Plug-ins > Merchandising Server > Merchandising Server 2.1 > Deliver > Creating Delivery Recipient Rules > Rules: Use Case Scenario for Creating Targeted Deliveries
http://support.citrix.com/proddocs/topic/merchandising-21/mer-delivery-scenario1.html
Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Application Streaming > Managing the Offline Plug-in > Using the Merchandising Server and Citrix Receiver to Deploy the Plug-ins
Source: Receiver and Plug-ins > Receiver for Windows > Citrix Receiver for Windows 3.0 > Install and Uninstall > Deploying the CitrixReceiver.exe from a Web Interface Logon Screen
http://support.citrix.com/proddocs/topic/receiver-30-windows/ica-client-deploy-web.html
Source: Receiver and Plug-ins > Receiver for Windows > Citrix Receiver for Windows > Overview of Citrix Receiver for Windows Installation Packages
http://support.citrix.com/proddocs/topic/receiver-30-windows/ica-client-install-packages.html
Source: Receiver and Plug-ins > Receiver Updater for Windows > Receiver (Updater) for Windows 2.0 > Installing Receiver for Windows > Deploying Receiver without Merchandising Receiver
Source: Receiver and Plug-ins > Receiver for Windows > Citrix Receiver for Windows > Overview of Citrix Receiver for Windows Installation Packages
http://support.citrix.com/proddocs/topic/receiver-30-windows/ica-client-install-packages.html
3.5
Objective: Determine what happens when smooth roaming is enabled
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Understanding XenApp > Printing > XenApp Printing Concepts > Printing and Mobile Workers
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-printing-proximity.html
Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Administration > Managing Session Environments and Connections > Defining User Environments in XenApp > Ensuring Session Continuity for Mobile Workers
http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-sessions-prov-usrs-ws-cont-v2.html
3.6
Objective: Given a scenario, determine why to configure session sharing
Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Administration > Managing Session Environments and Connections > Controlling Client Connections in XenApp > Specifying Connection Limits
http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-session-sharing2-v2.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Managing Session Environments and Connections > Controlling Client Connections in XenApp > Specifying Connection Limits
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-sessions-est-conn-cont-v2.html
3.7
Objective: Given a scenario depicting the need for users to reconnect to disconnected sessions, determine how to configure Logon Control to meet this requirement.
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Configuring Workspace Control
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Configuring Workspace Control > Using Workspace Control with Integrated Authentication Methods for XenApp Web Sites
3.8
Objective: Determine what happens when pre-launch app is enabled (fast-launch and/or session linger)
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > About Citrix XenApp 6.5 for Windows Server2008 R2
http://support.citrix.com/proddocs/topic/xenapp65-w2k8/xenapp65-about.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Managing Session Environments and Connections > Defining User Environments in XenApp > Session Linger
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-sessions-lingering.html
Section 4: Configuring XenApp Policies
4.1
Objective: Determine how to ascertain the resultant policy behavior for a specific user or user group
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Working with Citrix Policies
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-policies-creating-wrapper-v2.html
4.2
Objective: Determine what HMR is doing in a given environment
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms > Monitoring Server Performance with Health Monitoring & Recovery
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-maintain-monitor-server-perf.html
Source: The Citrix Print Manager Service (cpsvc.exe) or Microsoft Print Spooler Service (spoolsv.exe) Crashes or Hangs
http://support.citrix.com/article/CTX113789
4.3
Objective: Given requirements, determine which HDX optimization setting(s) to configure it to meet those requirements
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Enhancing the User Experience With HDX > Configuring HDX MediaStream Flash Redirection > Configuring HDX MediaStream Flash Redirection on the Server
http://support.citrix.com/proddocs/topic/xenapp65-admin/hd-flash-configure-server-ad.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Enhancing the User Experience With HDX > Configuring Audio > Avoiding Echo During Multimedia Conferences With HDX RealTime
http://support.citrix.com/proddocs/topic/xenapp65-admin/hd-audio-echo-ad.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Enhancing the User Experience With HDX > Video Conferencing with HDX RealTime Webcam Video Compression
http://support.citrix.com/proddocs/topic/xenapp65-admin/hd-realtime-video-conf-wrapper-xa.html
4.4
Objective: Given a scenario, determine when to configure a policy to randomize server reboots and disable logons for a period of time
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Policy Settings ReferenceServer Policy Settings > Reboot Behavior Policy Settings
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-ref-policies-reboot.html
4.5
Objective: Based on stated requirements, determine how a policy should be filtered
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Working with Citrix Policies > Applying Citrix Policies
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-policies-applying.html
Section 5: Publishing Applications and Content
5.1
Objective: Based a scenario, determine the expected results/consequences of the application delivery method configured
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish Publishing in XenApp > Evaluating Application Delivery Methods
5.2
Objective: Determining how to profile a package including linking profiles
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Applications for Streaming > Creating Application Profiles
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-stream-profiler-wrapper-v6-1.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Applications for Streaming
Creating Application Profiles > Targets Overview
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-stream-profile-targets-v2.html
5.3
Objective: Given a description of an environment including applications, determine how to publish an installed application.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Resources using the AppCenter > To select a resource type and delivery method
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-pub-delivery-method.html
5.4
Objective: Given a scenario, determine how to publish a streaming application to a Client
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Evaluating Application Delivery Methods
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Applications for Streaming > To select a streaming delivery method
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-stream-apps-task-delivery.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Applications for Streaming
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-stream-apps-managing-wrapper.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Applications for Streaming > Offline Plug-in 6.5 for Windows > Deciding Which Plug-ins to Use for Application Streaming
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-stream-plugin-decide.html
5.5
Objective: Given a scenario and list of requirements, determine how to publish a streaming application so that it is streamed to the server to meet those requirements
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Evaluating Application Delivery Methods
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Applications for Streaming > To select a streaming delivery method
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-stream-apps-task-delivery.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Applications for Streaming
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-stream-apps-managing-wrapper.html
5.6
Objective: Determine when to configure server to client and client to server content re-direction
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Configuring Content Redirection > To enable content redirection from server to client
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Configuring Content Redirection > To configure content redirection from client to server
Section 6: Additional Management
6.1
Objective: Given a scenario and/or requirements, determine how to configure delegated administrator accounts to meet those requirements
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Managing Citrix Administrators
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-admin-acct-mgmt-wrapper-v2.html
6.2
Objective: Specify how to configure/report on configuration logging to meet stated requirements
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Securing Server Farms > Logging Administrative Changes to a XenApp Farm
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-securing-config-logs-v2.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > ManageSecuring Server Farms > Logging Administrative Changes to a XenApp Farm > To set Configuration Logging properties
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-sf-logging-config-properties-v2.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Securing Server Farms > Logging Administrative Changes to a XenApp Farm > Clearing Entries from the Configuration Logging Database
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-securing-clear-logs-v2.html
6.3
Objective: Based on a given scenario or requirements, determine which command to use
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > XenApp Server Utilities Reference > DSMAINT
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-commands-dsmaint-v2.html
Source: Application Streaming Utilities
http://support.citrix.com/article/CTX115137
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > XenApp Server Utilities Reference > QUERY FARM
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-commands-query-farm-v2.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > XenApp Server Utilities Reference > DSCHECK
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-commands-dscheck.html
6.4
Objective: based on a scenario, determine which type of profile to implement
Source: Technologies > Profile Management > Profile Management 4.0 > Get Started > Profile Management Use Cases
http://support.citrix.com/proddocs/topic/user-profile-manager-sou/upm-use-cases.html
Source: Technologies > Profile Management > Profile Management 4.0 > Get Started > About Profiles
http://support.citrix.com/proddocs/topic/user-profile-manager-sou/upm-about-profiles.html
Section 7: Monitoring and Managing Performance and Load
7.1
Objective: Given a scenario, determine when to use default, advanced or custom load evaluator
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Manage Server and Resource Loads
http://support.citrix.com/proddocs/topic/xenapp65-admin/lm-wrapper-v2.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Manage Server and Resource Loads > To create a new load evaluator > List of Load Management Rules
http://support.citrix.com/proddocs/topic/xenapp65-admin/lm-rules-list.html
7.2
Objective: Given a scenario, determine when to assign a load evaluator to an application or server using Worker Groups.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Manage Server and Resource Loads
http://support.citrix.com/proddocs/topic/xenapp65-admin/lm-wrapper-v2.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Manage Server and Resource Loads > Assigning Load Evaluators to Servers and Applications
http://support.citrix.com/proddocs/topic/xenapp65-admin/lm-using-attach-loadval-all.html
7.3
Objective: Determine when to configure load balancing policies to meet the reqs of a given scenario.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms > Using Worker Groups for Enhanced Resource Access > Enhancing the Performance of a Remote Group of Servers
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-console-zones.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms > Using Worker Groups for Enhanced Resource Access > Creating and Prioritizing Load Balancing Policies
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-maintain-wg-load-balancing.html
7.4
Objective: Determine how to configure load balancing policies to meet the requirements of a given scenario.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms > Using Worker Groups for Enhanced Resource Access > Enhancing the Performance of a Remote Group of Servers
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-console-zones.html
Source: http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-maintain-wg-load-balancing.html
Section 8: Configuring Printing
8.1
Objective: Based on a scenario, determine which driver to use (UPD, native, other)
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Policy Settings Reference > ICA Policy Settings > Printing Policy Settings > Universal Printing Policy Settings
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-console-policies-Universal-printing.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Policy Settings Reference > ICA Policy Settings > Printing Policy Settings > Drivers Policy Settings
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Understanding XenApp Printing > XenApp Printing Concepts > Managing Printer Drivers
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-printer-driver-managing.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Configuring and Maintaining XenApp Printing > Controlling Printer Driver Automatic Installation
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Configuring and Maintaining XenApp Printing > Controlling Printer Driver Automatic Installation
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Configuring and Maintaining XenApp Printing > Configuring Universal Printer Drivers on Farm Servers
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-configuring-universal-printer-all.html
8.2
Objective: Given specific requirements, determine how to configure session printing
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Configuring and Maintaining XenApp Printing > Configuring Network Printers for Users > To add a network printer while configuring the Session printers setting
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-console-dialogs-add-network-printer.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Configuring and Maintaining XenApp Printing > Configuring Printers for Mobile Workers
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-proximity-printing-configuring-v2.html
8.3
Objective: Determine how to install/use new printer drivers given requirements.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Configuring and Maintaining XenApp Printing > Configuring Network Printers for Users
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-printing-network-configuring.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Policy Settings Reference > ICA Policy Settings > Printing Policy Settings
8.4
Objective: Determine how to configure printing policies based on a given scenario.
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Policy Settings Reference > ICA Policy Settings > Printing Policy Settings > Client Printers Policy Settings
Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Administration > Configuring and Maintaining XenApp Printing > Controlling Printer Driver Automatic Installation
Section 9: Enabling and Securing Web Access to Published Applications
9.1
Objective: Determine the appropriate failover options to configure within the WI console to meet requirements.
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Managing Servers and Farms > To configure fault tolerance
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Managing Servers and Farms > Specifying Advanced Server Settings
9.2
Objective: Determine how to configure secure access based on stated requirements.
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Managing Secure Access > To configure gateway settings
9.3
Objective: Determine when to configure WI sites (PNAgent, Services, Access) to meet requirements
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Managing Servers and Farms > To configure fault tolerance
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Managing Servers and Farms > To enable load balancing among servers
9.4
Objective: Determine how to configure WI sites (PNAgent, Services, Access) to meet requirements
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Configuring Authentication for the Web Interface
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Configuring Authentication for the Web Interface > Enabling Explicit Authentication
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Getting Started with the Web Interface > Specifying Initial Configuration Settings for a Site
Source: Web Interface Error: The remote server failed to execute the application launch request
http://support.citrix.com/article/CTX120605
Source: How To Configure Access Gateway Enterprise Edition for Use with iPhone, iPad, and Android Devices
http://support.citrix.com/article/CTX125652
9.5
Objective: Determine how to configure one WI to work with multiple farms
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Managing Servers and Farms > To add a server farm
http://support.citrix.com/proddocs/topic/web-interface-impington/wi-add-server-farm-gransden.html
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Managing Servers and Farms > To add a server farm
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Configuring Workspace Control > Using Workspace Control with Integrated Authentication Methods for XenApp Web Sites
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Configuring AD FS Support for the Web Interface > Before Creating Active Directory Federation Services Sites
9.6
Objective: Determine why to configure one WI to work with multiple farms
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Web Interface Components
9.7
Objective: Determine how to configure authentication for WI
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Configuring Authentication for the Web Interface
Source: Technologies > Web Interface > Web Interface 5.4 > Web Interface Administration > Configuring Authentication for the Web Interface > To use domain-based authentication
Section 10: Troubleshooting
10.1
Objective: Determine how to troubleshoot IMA given a scenario
Source: Troubleshooting IMA Service Failure To Start
http://support.citrix.com/article/CTX105292
Source: DSView
http://support.citrix.com/article/CTX106232
10.2
Objective: Determine how to troubleshoot Load balancing issues given a scenario
Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Manage > XenApp Server Utilities Reference > ENABLELB
http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-commands-enablelb.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms > Using Preferential Load Balancing
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-pref-load-bal-v2.html
10.3
Objective: Determine how to troubleshoot both Citrix and Microsoft licensing issue
Source: Licensing: Troubleshooting
http://support.citrix.com/article/CTX108662
Source: How to Change the Licensing Port in XenApp 6
http://support.citrix.com/article/CTX125774
Source: Technologies Licensing Your Product > Citrix Licensing 11.9 > Commands > Diagnosing Checkout Problems (lmdiag)
http://support.citrix.com/proddocs/topic/licensing-119/lic-admin-cmds-diag-checkout-prob-r.html
10.4
Objective: Determine how session issues can negatively affect an XA implementation
Source: Server with Windows 2008 R2 and XenApp Version 6 or later becomes Unresponsive
http://support.citrix.com/article/CTX131518
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Managing Session Environments and Connections > Managing and Monitoring XenApp Sessions
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-sessions-managing-v2.html
Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Managing Session Environments and Connections > Defining User Environments in XenApp > Ensuring Session Continuity for Mobile Workers
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-sessions-prov-usrs-ws-cont-v2.html
10.5
Objective: Determine how to troubleshoot a connection-type issue through WI
Source: Web Interface Error: The remote server failed to execute the application launch request
http://support.citrix.com/article/CTX120605
10.6
Objective: Given a scenario describing a common print issue, determine how to troubleshoot the issue.
Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Administration > Configuring and Maintaining XenApp Printing > To synchronize properties from the printer
Source: Print Detective
http://support.citrix.com/article/CTX116474
Source: How to use the Tasklist Command to Identify which Drivers are Loaded, Possibly Pointing to Problematic Third Party Drivers
http://support.citrix.com/article/CTX119815
Source: How to Distinguish Native/Inbox Print Drivers from Non-native/Manufacturer Ones in Windows Server 2008 R2
http://support.citrix.com/article/CTX126093
10.7
Objective: Given a scenario describing an issue with performance, determine what to do to troubleshoot the issue.
Source: Troubleshooting XenApp Application Servers
http://community.citrix.com/pages/viewpage.action?pageId=97190094
Source: Citrix Policies Do Not Disable Entire Access to Client Drives as Expected
Source: How to Modify ICA-TCP Listener with Remote Desktop Session Host Configuration for XenApp 6
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