Configure Citrix Receiver for Mobile Devices

Configure a Citrix Receiver for mobile devices (iPhone, iPad, and Android) to access published resources in a secure XenApp server farm.

  1. In the Citrix Receiver settings, add an account by entering:
    • Description.
    • Server address.
    • Username.
    • Password.
  2. Configure the gateway settings and save. (See the documentation.)
  3. Launch the connection.
  4. Click 'Dismiss' on the 'Status Change' message if 'Save Passwords' isn't enabled in Web Interface.
  5. List of apps appears.

Done with configuring the Citrix Receiver.

See the Citrix Knowledge Center article (video) How To Configure Access Gateway Enterprise Edition for Use with iPhone, iPad, and Android Devices for a more in depth look.

5 comments to Configure Citrix Receiver for Mobile Devices

  • In order to use Citrix Receiver you will also need either XenApp or XenDesktop to publish the Windows apps or virtual desktops. A simpler and less costly alternative is Ericom AccessNow, a pure HTML5 RDP client that enables users with HTML5-compatible browsers to connect to any RDP host, including Terminal Server (RDS Session Host), physical desktops or VDI virtual desktops – and run their applications and desktops in a browser. AccessNow is a fraction of the price of Citrix Receiver and installs in a few minutes.

    Ericom‘s AccessNow does not require Java, Flash, Silverlight, ActiveX, or any other underlying technology to be installed on end-user devices – an HTML5 browser is all that is required.

    For more info, and to download a demo, visit:

    Note: I work for Ericom

    • Jeff Rohrer

      Thanks for providing full disclosure Adam. I admit ignorance when it comes to AccessNow so thanks for the info.

  • on android, firefox in combination with Citrix receiver 3.0 works nicely: No nead to configure the receiver.
    Just access the logonpoint, logon and the browser should start the receiver when clicking on a published resource.

    I have just tested the following on a Samsumg Galaxy S2:
    – Citrix Access Gateway 4.6 Advanced + SMS passcode authentication
    – Citrix Access Gateway 4.6 Standard + Ad authentication
    – Citrix Access Gateway VPX 5.04 + SMS Passcode authentication
    – Citrix Access Gateway VPX 5.01 + Ad authentication
    – Citrix Access Gateway 4.6 Standard+ SMS passcode authentication

  • duditos

    Hello. I have a Google nexus 7 with citrix receiver downloaded and I am unable to successfully log onto my Office computer on neither chrome nor Firefox. Seems like I am unable to download the .ICS file. I’d appreciate your experience and advice. Thanks

    • Jeff Rohrer

      If I understand you correctly, you’re trying to access your office desktop remotely using a Google tablet which already has the Receiver from the Google Web Store installed. In this case, your IT department must have the Receiver for Web site configured and they will provide you with the correct URL to access the site and access your desktop and applications.

      Check out these instructions and see if they are helpful for your issue:

      Also, these instructions from the Google Web Store: “Your company must have the correct Citrix Receiver infrastructure in place. IT Admins can download the files from Please note that a mycitrix login is required.”

      Hope this helps. If not, please provide a bit more information. Thanks.