1Y0-A22 Citrix XenApp 6.5 Resource Guide Updated

Section 1: Maintaining Data Server Integrity

1.1

Objective: Determine when to perform DS maintenance to maintain data store integrity

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > XenApp Server Utilities Reference > DSMAINT
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-commands-dsmaint-v2.html

1.2

Objective: Based on a scenario, determine how to back-up and/or repair a WI site

Source: Error: The Citrix Receiver Receives a Corrupt ICA File
http://support.citrix.com/article/CTX132951

Source: Technologies > Web Interface > Web Interface 5.3 > Web Interface Administration > Getting Started with the Web Interface > Repairing and Uninstalling Sites
http://support.citrix.com/proddocs/topic/web-interface-hardwick/wi-repair-uninstall-sites-gransden.html

1.3

Objective: Determine why to migrate a data store database from MS SQL Express 2008 R2 to a Microsoft SQL Server database

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Plan > Planning Server Functions > Planning the XenApp Data Store
http://support.citrix.com/proddocs/topic/xenapp65-planning/ps-planning-datastore-intro-v2.html

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Install and Configure > Preparing to Install and Configure XenApp > Before Configuring XenApp
http://support.citrix.com/proddocs/topic/xenapp65-install/ps-config-prep.html

1.4

Objective: Determine how to secure a XA environment using Access Gateway

Source: Technologies > Web Interface > Web Interface 5.3 > Web Interface Administration > Managing Secure Access > To configure gateway settings
http://support.citrix.com/proddocs/topic/web-interface-hardwick/wi-configure-gateway-settings-gransden.html

1.5

Objective: Determine how to create high availability of Web Interface

Source: Configure Network Load Balancing Cluster Operation Mode
http://technet.microsoft.com/en-us/library/cc731616.aspx

Source: How to Configure Windows Network Load Balancing and Web Interface
http://support.citrix.com/article/CTX108812

1.6

Objective: Given stated requirements, determine what actions to perform in order to maintain the server

Source: Best Practices for Citrix XenApp Hotfix Rollup Pack Installation and Deployment
http://support.citrix.com/article/CTX120842

Source: How to Create and Configure Server Certificates for SSL Relay
http://support.citrix.com/article/CTX128257

 

Section 2: Monitoring and Managing the Environment

2.1

Objective: Based on scenario, determine which services should be monitored to meet the requirements

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms > Monitoring Server Performance with Health Monitoring & Recovery
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-maintain-monitor-server-perf.html

Source: The Citrix XML server explained and demystified by Ingmar Verheij
http://www.ingmarverheij.com/the-citrix-xml-server-explained-and-demystified/

Source: How to Create a Health Monitoring and Recovery Policy for XenApp Version 6.0 and Later
http://support.citrix.com/article/CTX131352

2.2

Objective: Determine how to configure monitoring of the network for a given environment

Source: How to Create a Health Monitoring and Recovery Policy for XenApp Version 6.0 and Later
http://support.citrix.com/article/CTX131352

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms > Using Citrix Performance Monitoring Counters
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-maintain-monit-per-sess-srv-v2.html

Source: Operations Guide - Monitoring Citrix Desktop and Datacenter
http://support.citrix.com/article/CTX133540

2.3

Objective: Determine how to configure clients centrally using the ICAClient.ADM template

Source: How to Enable and Configure the Plug-in Group Policy Settings for Client Drive Mapping
http://support.citrix.com/article/CTX122327

2.4

Objective: Given a scenario and possibly necessary reports, determine what the issue in the environment is

Source: Web Interface Error: The Web site is experiencing technical difficulties
http://support.citrix.com/article/CTX122029

2.5

Objective: Given an EdgeSight report, identify what that means in the XA 6.5 environment

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Resources using the AppCenter > To pre-launch applications to user devices
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-pub-prelaunch.html

2.6

Objective: Determine how to configure alerts for XA monitoring through EdgeSight

Source: Creating a low disk space alert with EdgeSight
http://zenapp.blogspot.com/2011/08/creating-low-disk-space-alert-with.html

Source: Error 2013 - Disk Is At Or Near Capacity
http://support.microsoft.com/kb/112509

2.7

Objective: Determine how to deploy and/or send updates to clients centrally using Merchandising Server.

Source: Citrix Receiver Error: Plug-in updates are disabled
http://support.citrix.com/article/CTX129051

Source: Technologies > Merchandising Server > Merchandising Server 2.2 > Deliver > Deploying Receiver on XenApp Published Desktops
http://support.citrix.com/proddocs/topic/merchandising-22/mer-dep-xa-desktops.html

2.8

Objective: Given a Config log or XenApp log data, identify what that means in the XA 6.5 environment

Source: IMA Fails To Start On Xenapp 6.5 with Specific Error Code - 2147483588
http://support.citrix.com/article/CTX134504

Source: IMA failed to start with error code 2147483649
http://support.citrix.com/article/CTX735338

Source: Error - IMA Service Error Message -2147483647
http://support.citrix.com/article/CTX032712

Section 3: Scaling the Environment to Meet Business Needs

3.1

Objective: Determine how to define the user experience based on stated requirements

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 http://support.citrix.com/proddocs/topic/xenapp65-w2k8/xenapp65-about.html

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Managing Session Environments and Connections > Defining User Environments in XenApp > Displaying Local Special Folders in Sessions
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-policies-sfr-overview-v2.html

3.2

Objective: Based on a scenario, determine how to configure printer management to meet the needs of the scenario

Source:  XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-printing-configuring-wrapper.html

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Configuring and Maintaining XenApp Printing > Configuring Printers for Mobile Workers
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-proximity-printing-configuring-v2.html

3.3

Objective: Based on a scenario, determine how to configure farm management to meet the needs of the scenario

Source:XenApp > XenApp 6.5 for Windows Server 2008 R2 > Plan > Planning Server Functions
http://support.citrix.com/proddocs/topic/xenapp65-planning/ps-planning-zones-wans-v2.html

3.4

Objective: Based on a scenario, determine how to configure multi-farm sites, high availability, fault tolerance and/or disaster recovery for a XenApp 6.5 environment

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms > Managing Farm Infrastructure
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-console-zones-config-v2.html

3.5

Objective: Given a scenario, determine when to use provisioning and/or cloning options for a XenApp 6.5 environment

Source: Technologies > Provisioning Services > Provisioning Services 6.1 > Provisioning Services Product Overview > Selecting a vDisk Access Mode
http://support.citrix.com/proddocs/topic/provisioning-61/pvs-technology-overview-vDisk-modes-merrimack.html

3.6

Objective: Based on a scenario or stated requirements, determine how to configure worker groups to meet the needs of the environment

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Maintaining Server Farms
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-maintain-worker-groups.html

 

Section 4: Optimizing the Environment

4.1

Objective: Given a scenario, determine how to optimize the network by enhancing bandwidth.

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Policy Settings Reference > ICA Policy Settings > Bandwidth Policy Settings
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-console-policies-rules-bandwidth-v3.html

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Policy Settings Reference > ICA Policy Settings > Bandwidth Policy Settings
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-console-policies-rules-bandwidth-v3.html

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Managing Session Environments and Connections > Defining User Environments in XenApp > Configuring Audio for User Sessions > To configure bandwidth limits for audio
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-sessions-bw-lim-aud-thpt-task-v2.html

4.2

Objective: Given a scenario, optimize the network for a XenApp 6.5 environment, taking QoS into consideration.

Source: Implementing ICA MultiStream or MultiPort - Virtual Channel Groups and Priorities
http://support.citrix.com/article/CTX131001

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Enhancing the User Experience With HDX > Assigning Priorities to Network Traffic
http://support.citrix.com/proddocs/topic/xenapp65-admin/hd-multistream-ica.html

4.3

Objective: Based on stated requirements, determine how to configure XenApp to integrate with another Citrix product and/or non-Citrix virtualization platform

Source: Technologies > Single Sign-On
http://support.citrix.com/proddocs/topic/technologies/pm-library-wrapper.html

4.4

Objective: Determine the impact of using session prelaunch options and/or session lingering

Source: A Field Guide to XenApp 6.5 Session Pre-Launch
http://blogs.citrix.com/2012/02/10/a-field-guide-to-xenapp-session-pre-launch/

 

Section 5: Troubleshooting

5.1

Objective: Given a description of a troubleshooting problem, identify the components that use IMA that could be related to the problem

Source: Data Store Migration Strategies
http://support.citrix.com/article/CTX123111

5.2

Objective: Based on a scenario, determine which part of the IMA communication process is malfunctioning.

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Securing Server Farms > Securing Network Communications > Configuring TCP Ports
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-securing-cfg-tcp-ports.html

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > XenApp Server Utilities Reference > IMAPORT
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-commands-imaport.html

5.3

Objective: Based on a scenario describing an IMA startup issue, determine what is causing the issue

Source: XenApp > XenApp 6 for Windows Server 2008 R2 > Administration > Securing Server Farms > XenApp Service Account Privileges
http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-services-overview.html

5.4

Objective: Determine how to troubleshoot general (HDX/ICA) connectivity issues having to do with application launch and/or enumeration.

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Securing Server Farms > Securing Network Communications > Configuring TCP Ports
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-securing-cfg-tcp-ports.html

Source: Troubleshooting ICA 32-bit and Web Client Connectivity Issues
http://support.citrix.com/article/CTX075552

5.5

Objective: Given a scenario describing an issue with ICA connectivity, determine what the Access control settings should be (for WI)

Source: Technologies > Web Interface > Web Interface 5.3 > Web Interface Administration > Getting Started with the Web Interface > Specifying the Authentication Point
http://support.citrix.com/proddocs/topic/web-interface-hardwick/wi-specify-authentication-point-gransden.html

5.6

Objective: Given a scenario, determine how to troubleshoot client performance.

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Policy Settings Reference > ICA Policy Settings > File Redirection Policy Settings
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-console-policies-rules-client-drives-v3.html

5.7

Objective: Given a description of an issue, determine how to troubleshoot Web Interface

Source: Web Interface Error: The Web site is experiencing technical difficulties
http://support.citrix.com/article/CTX122029

5.8

Objective: Given a described printing issue, determine how to resolve it

Source: Thread: 32bit print server and a 64bit xenapp server. Howto handle printer driver installation?
https://discussions.citrix.com/topic/261276-32bit-print-server-and-a-64bit-xenapp-server-howto-handle-printer-driver-installation/

5.9

Objective: Based on a scenario, determine how to troubleshoot applications including using external tools when appropriate.

Source: Troubleshooting Load Balancing Issues
http://support.citrix.com/article/CTX112082

Source: QueryDS
http://support.citrix.com/article/CTX106318

5.10

Objective: Based on a scenario, determine how to troubleshoot an application streaming issue.

Source: Troubleshooting Application Streaming Issues
http://support.citrix.com/article/CTX113304

Source: How to Use Raderun to Manually Stream an Application
http://support.citrix.com/article/CTX115191

5.11

Objective: Given a scenario, determine what is causing the issue.

Source: How to Enable Server-Side Content Fetching in HDX MediaStream for Flash
http://support.citrix.com/article/CTX126529

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Enhancing the User Experience With HDX > Configuring HDX MediaStream Flash Redirection > Configuring HDX MediaStream Flash Redirection on the Server
http://support.citrix.com/proddocs/topic/xenapp65-admin/hd-flash-configure-server-ad.html

5.12

Objective: Given a scenario, determine what is causing the issue.

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Working with Citrix Policies > Managing Multiple Policies > Prioritizing Policies and Creating Exceptions
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-admin-policies-priority-exceptions-all.html

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Manage > Working with Citrix Policies > Managing Multiple Policies
http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-admin-policies-multiple.html

5.13

Objective: Given a scenario, determine what is causing the issue.

Source: How to Configure Application Pre-Launch in XenApp 6.5
http://support.citrix.com/article/CTX130793

Source: Receiver and Plug-ins > Receiver for Windows > Citrix Receiver for Windows 3.0 > Optimize > Improving Receiver Performance > Reducing Application Launch Time
http://support.citrix.com/proddocs/topic/receiver-30-windows/ica-session-pre-launch.html

Source: XenApp > XenApp 6.5 for Windows Server 2008 R2 > Publish > Publishing in XenApp > Publishing Resources using the AppCenter > To pre-launch applications to user devices
http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-pub-prelaunch.html

Source: A Field Guide to XenApp 6.5 Session Pre-Launch - Administrator's Deployment Experience
http://support.citrix.com/article/CTX132440